Shipping policy
Thank you for shopping with LuxoraWearShop. This Shipping Policy explains how we process, ship, and deliver your orders.
We are committed to providing a clear and reliable shipping experience.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
After placing your order, you will receive a confirmation email. Once your order is shipped, tracking details will be sent to your email.
Please ensure your shipping information is accurate at checkout.
Shipping Locations
We currently ship within the United States.
If you are located outside the United States, please contact us before placing your order to confirm availability.
Estimated Delivery Time
Standard Shipping: 5–10 Business Days
Delivery times may vary depending on your location and external factors.
Please note:
• Delivery times are estimates and not guaranteed
• Delays may occur due to carrier issues, weather conditions, or high order volume
Shipping Costs
Shipping costs will be calculated at checkout and clearly displayed before completing your purchase.
We do not charge hidden fees.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment.
If you do not receive tracking details within 5 business days, please contact us.
Incorrect Address
Please make sure your shipping address is correct at checkout.
LuxoraWearShop is not responsible for:
• Delays caused by incorrect or incomplete addresses
• Orders delivered to an incorrectly provided address
If you notice an error, please contact us as soon as possible.
Lost or Delayed Packages
If your order is delayed beyond the estimated timeframe:
• Check your tracking information
• Contact the shipping carrier
• Reach out to our support team
We will assist you in resolving the issue.
Damaged Items
If your item arrives damaged:
• Take clear photos of the item and packaging
• Contact us within 48 hours of delivery
• Include your order number and details
We will review your case and provide an appropriate solution.
Split Shipments
Some orders may be shipped in multiple packages depending on product availability.
You will receive separate tracking details if this occurs.
Contact Us
If you have any questions about shipping, please contact us:
LuxoraWearShop
Email: support@luxorawearshop.com
We aim to respond within 24–48 business hours.
Our Commitment
At LuxoraWearShop, we are committed to providing transparent and reliable shipping services to ensure a smooth shopping experience.